Terms and Conditions
Contact us at Customer Support
Please contact email@example.com
If you wish to write or telephone [out of office hours - answerphone service
- 7 days a week] the details are:
6 Lodge Hill,
Bristol, BS15 1LL,
Telephone: FREEFONE 0800 849 8028 OR +44 (0)117 904 1993
Salon Collective endeavour to respond to any complaint within 5
It is the aim of Salon Collective to resolve complaints within 10 working days.
Salon Collective will take payment via on-line sales [incl. VAT
@ 20%] using Credit Card, cards accepted are: Visa, Mastercard, Maestro,
Credit verified orders will be confirmed by email. Unverified orders will be
notified by email.
We reserve the right to refuse any order.
Shopping online is easy and convenient, but we know that some of our customers
prefer to use alternative ways to shop. The following shopping options are
Phone You may call our offices between 9.00a.m. and 5.30p.m.
Monday to Friday on FREEFONE 0800 849 8028
Post : Please write to us at Salon Collective, 6 Lodge Hill, Kingswood,
Bristol BS15 1LL with your order details and enclose a cheque or your credit
/debit card details.
All transactions are cleared through WorldPay using a secure socket layer.
WorldPay use Thawte 2048 bit encryption systems. At the browser 128 bit SSL
is used. Credit card details will only be requested within this secure area.
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
We collect information about you for 2 reasons: firstly, to process your order
and second, to provide you with the best possible service.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law.
You may always request to opt out of our mailing list by e-mailing us @ firstname.lastname@example.org
The information we hold will be:
* your name
* phone number
* email address
The information we hold will be accurate and up to date. You can check the
information that we hold about you by e-mailing us. If you find any inaccuracies
we will correct it promptly.
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